Questions, answered
Everything you need to know about ordering from Saint Collection — an online store based in Lusaka, Zambia. We ship across Zambia.
We’re based in Zambia and currently sell online only through Instagram, Facebook and WhatsApp — and now this website.
We are an online store based in Lusaka, Zambia. There is no physical shop to visit.
Simply send us a DM on Instagram or WhatsApp with the item you’d like to order. We’ll confirm availability and send you payment details.
You can also order through this website: browse the collection, add pieces to your bag and choose Order via WhatsApp. Your order opens as a WhatsApp message to us, and we’ll confirm availability, payment and delivery with you.
Each Saint Collection box includes a necklace and a pair of earrings or stud set, beautifully packaged in our signature black box.
This applies to our jewellery sets. Standalone earrings are sold as a pair.
Our jewellery sets range depending on the design and combination. Right now, sets in our shop range from K140 to K300, and every price is shown on the product. Browse the sets.
Yes — we ship across Zambia, using local delivery service options.
- Within Lusaka: same or next-day delivery (small fee applies)
- Outside Lusaka: 1–3 days via courier
See our Delivery Policy for details.
Our jewellery is made from high-quality plated materials, designed to last with proper care.
To keep your jewellery looking new:
- Avoid contact with water, perfume, and lotions.
- Store pieces in the Saint Collection box when not in use.
- Wipe gently with a soft cloth after wearing.
More tips in our Jewellery Care guide.
For hygiene reasons, we don’t accept returns or exchanges once items have been worn. However, if there’s a fault when you receive your order, contact us immediately and we’ll make it right.
Read the full Returns & Refund Policy.
Yes! Follow our page for seasonal sales, giveaways, and exclusive offers — on Instagram @saint.collection_zm and TikTok @saint.collection.zm. See our Giveaway Terms, current offers, or sign up to our newsletter below.
Absolutely. We offer bulk or custom gift box orders — perfect for birthdays, bridal showers, or events.